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Family Bank Ltd - Flexible, affordable services with a social impact

Family Bank Ltd

Flexible, affordable services with a social impact


Family Bank Ltd is a commercial bank which focuses on people on low incomes, micro, small and medium-sized enterprises and agribusinesses. It offers a broad range of banking services, including savings products, to customers across Kenya.

Family Bank was founded in 1984 with a very clear vision: to be the preferred financial institution among the unbanked. Today, it continues to target the needs of the mass market, which are ignored by other mainstream banks. Typical clients are informal sector entrepreneurs such as artisans and farmers.

Since becoming a fully-fledged commercial bank in 2007, this partner has extended its range of products and services, which are offered via an extensive network of branches. With over 1.5 million customers, it is one of the largest banks on the Kenyan mass market.

In addition to being regulated by the Central Bank of Kenya, Family Bank is regularly inspected and a member of a fund which safeguards customers’ savings up to a certain amount.

The bank's social engagement has been recognized with several awards such as the Best Bank in Micro-Finance and runner-up in the Think Business Magazine Awards (2013 and 2014).

Family Bank Ltd has been an Oikocredit partner since 2015.

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